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How we Deliver
What do you charge for delivery?
We offer FREE SHIPPING for deliveries anywhere in South Africa.
How long will delivery take?
We try to deliver within 2 - 4 working days to most areas in South Africa. In rare cases delivery is between 4-5 days because the delivery address is in a rural area which our couriers only service on certain days.
I have not received my delivery, and the stated delivery time has passed?
On rare occasions or in remote areas delays can happen. If the expected delivery times are exceeded significantly, please contact firstname.lastname@example.org with your order number.and we will try to work out what has happened with your shipment and update you accordingly. Rest assured that you will receive your shipment, even it means we have to send you a replacement.
It is 16h00 and I have still not received my delivery, what should I do?
When we book deliveries with our courier company it is standard to request a delivery before 16h00. This does not always mean that delivery will take place before 16h00, on rare occasions the courier company may deem your delivery address an outlying area (especially residential addresses) and as a result only deliver after 16h00. Should you need to leave the address after 16h00 for any reason and are afraid you will miss the delivery, please note that our courier company has been instructed to give you call, and attempt delivery the following week day, should no one be available at the time of delivery.